Privacy Policy

Last updated: 01/01/2025

Welcome to NiHao Chinese, an app developed by Wuxi Tongcun Tech (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you use our app.

By using NiHao Chinese, you agree to the collection and use of information in accordance with this Privacy Policy.

To provide our services, we collect the following types of information:

• Personal Information: When you sign up for the app, we may ask you to provide personal information such as your name, email address, and other identifiable information.
• Voice Data: Since NiHao Chinese includes real-time voice interactions with the AI voice coach, we may collect voice data during your practice sessions to provide personalized feedback and improve our AI system. We will not share or sell your voice data to third parties.
• Device Information: We may collect device-related information, such as device type, operating system, and unique identifiers, to help us optimize the app’s performance on different devices.

We respect that all user data belongs to the user and is only used to provide our services. We will not share, misuse, or disclose your information. When you delete your account or request data deletion, we will remove your data from our systems without undue delay.

We store your data using industry-standard encryption and other security measures to help protect it from unauthorized access. However, no method of data transmission over the internet is completely secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:

• Service Providers: We may employ third-party companies and individuals to facilitate the app’s services (e.g., data storage, analytics) or provide customer support. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court order).

Depending on your location, you may have certain rights regarding the information we hold about you, including:

• Access: You can request access to the personal data we hold about you.
• Correction: You can update or correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal data (subject to certain exceptions, such as legal obligations).
• Opt-out: You can choose not to provide certain personal information, though this may limit your ability to use some features of the app.
• Portability: You may request a copy of your personal data in a commonly used format, allowing you to transfer it to another service if needed.

If you wish to exercise any of these rights, please contact us at the contact information below.

We retain your personal information only for as long as necessary to provide our services. Once your data is no longer required, we will take steps to delete or anonymize it.

NiHao Chinese is not intended for children under the age of 12. We do not knowingly collect personal data from children under 12. If we become aware that we have collected personal data from a child under 12, we will take steps to delete such information as soon as possible.

If you believe that we may have inadvertently collected information from a child under 12, please contact us immediately.

We may update our Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify users of any significant changes by posting the updated Privacy Policy on this page, along with the “Last updated” date. We encourage you to review this Privacy Policy periodically for any updates.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Wuxi Tongcun Tech
Email: support@aihezi.com

By using NiHao Chinese, you acknowledge that you have read and understood this Privacy Policy.